Subject: Re: pine error message (fwd)

From: Annie Xie <[email-masked]>
Date: Mon, 17 Jul 2000 15:42:38 -0400 (EDT)

---------- Forwarded message ----------
Date: Mon, 17 Jul 2000 15:10:26 -0400 (EDT)
From: Annie Xie <axie@weedev1>
To: Pine Discussion Forum <[email-masked]>
Subject: Re: pine error message (fwd)

Any good idea for this issue?

Thanks!
Annie

---------- Forwarded message ----------
Date: Mon, 17 Jul 2000 14:58:31 -0400 (EDT)
From: Annie Xie <axie@weedev1>
To: [email-masked]
Cc: jimmy chou <[email-masked]>, Annie Xie <[email-masked]>
Subject: Re: pine error message 

Hi:

Thanks for the response.

They have problem to load the mail when they are using other mail
interfaces like netscape.  The loading took long time and eventurally died
with "Time out".

Seems like it is not only the pine's problem.  Is it?

Thanks!
Annie

On Fri, 14 Jul 2000, Neil W Rickert wrote:

> Annie Xie <[email-masked]> wrote:
> 
> >We have couple of users are having problem when they are using pine. 
> 
> >When start pine, there is messages showed as:
> 
> > message "#" UID "#" less than "#"
> 
> >When quit from pine, there is messages showed as:
> 
> >Problem detected: "header size inconsistant".
> >Pine Exiting.
> >Abort
> 
> >Do you have any idea this is error from sendmail or from pine.  
> 
> It sounds like a pine problem.  Or at least I don't recognize that
> as a sendmail error message.
> 
> Have these users delete their '.pinerc' file, and see if that fixes
> the problem.  A new '.pinerc' will be created when they next use
> pine.  There might be something broken in the configuration of these
> users.
> 
>  -NWR
> 
>

---

From: "Eduardo Chappa L." <[email-masked]>
Date: Mon, 17 Jul 2000 13:07:29 -0700 (PDT)

*** Annie Xie wrote in the pine-info list today:

:) > >When start pine, there is messages showed as:
:) > 
:) > > message "#" UID "#" less than "#"
:) > 
:) > >When quit from pine, there is messages showed as:
:) > 
:) > >Problem detected: "header size inconsistant".
:) > >Pine Exiting.
:) > >Abort
:) > 
:) > >Do you have any idea this is error from sendmail or from pine.  

Annie,

  If you "cat" the mailbox, you'll see at the top a message like this:

>From MAILER-DAEMON Mon Jul 17 12:52:23 2000
Date: 17 Jul 2000 12:52:23 -0700
From: Mail System Internal Data <[email-masked]>
Subject: DON'T DELETE THIS MESSAGE -- FOLDER INTERNAL DATA
Message-ID: <[email-masked]>
X-IMAP: 0963863401 0000016827
Status: RO

The important number is the one "0000016827", this is a UID number. This
number is the number of messages that have arrived to the folder since
this header was created. All messages must have a "X-UID" IMAP header
indicating a number which must be smaller or equal than this one, which is
the order on which the message was saved in there, so the first message
ever saved there should have X-UID: 1, and the last one should have X-UID:
16827. All messages preserve their UID, independently of deletions of
messages in the folder. What must have happened is that the IMAP server
found two messages one after the other that do not respect the order of
UIDs, so for example message with X-UID: 2, may have been found before the
message with X-UID: 1.

  If you don't care about keeping this statistic, and the last time the
folder was opened, I would delete this header and all the information at
the top of the message. This header will be recreated to initial values
the next time the folder be opened and no damage will be caused (all
messages will have a new UID consistent with the new initial value).

  You can try this in any of your mail/ folders to see how it works (or
create one and see how this works).

  Now I do not know why Pine aborts, I tried repeating this experience but
pine did not abort. Maybe you could send more information on that to try
to determine why Pine is aborting.

-- 
Eduardo
http://www.math.washington.edu/~chappa/pine/

---

From: Annie Xie <[email-masked]>
Date: Mon, 17 Jul 2000 16:11:51 -0400 (EDT)

like what?

Thanks!
Annie