Subject: strange occurence in PC-Pine 4.05 and 4.10.

From: Robert Larmon <[email-masked]>
Date: Fri, 19 Feb 1999 11:04:34 -0800 (Pacific Standard Time)

Hi,
	I am an avid fan of PC-Pine, but there is one thing that is
bothering me.  (Yes, I checked the newsgroup and the FAQ, but was
unsuccessful finding anything related)

	I installed PC-Pine 4.05 from scratch on a user's system, who was
telnetting to Pine before.  When he tries to select a valid URL, he gets
the message...

	"Cannot find the file 'http://www-bcf.usc.edu/~ckallas' (or one of
its components).  Make sure the path and filename are correct and that all
required libraries are available."

	Now, he has tried this on multiple URL's, all which work on mine
and others using PC-Pine.  (I just upgraded to 4.10 from 4.05, and I
noticed no similar problem in either version).

He is running Win95A w/Communicator 4.5 (I upgraded him from Netscape 4.08
thinking this might be the cause).  These items are selected...

            [X]  enable-msg-view-attachments
            [X]  enable-msg-view-urls
            [X]  enable-msg-view-web-hostnames

Here is the Journal entry that Pine reports when the 1st user tries to
access a URL...

"Cannot spawn command : *Shell*"

My PC-Pine 4.10 says...

"VIEWER command completed"

To further confuse things, another user is also experiencing this problem,
and we just upgraded him to 4.10 from 3.95.  His configuration is
identical except that he is using Netscape 4.07.

Any thoughts?  Is there a hidden config variable I missed somewhere or
that was automatically set that would cause this?  I looked through the
Pinerc file, and couldn't find any option related to this.  I also looked
through the technical docs, with no luck.

HELP!

Thanks,

Robert

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`			Robert Larmon				      `
`			PC Systems Analyst			      `
`			USC Law School Computing Services	      `
`			[email-masked]			      `
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From: Terry Gray <[email-masked]>
Date: Sat, 20 Feb 1999 11:23:57 -0800 (Pacific Standard Time)

Robert,
PC-Pine by default uses the windows registry to figure out what browser to
use, and for that matter, how to handle MIME attachments.  

This seems to work fine with systems on which Internet Explorer 4.x has
been installed, but I think I've seen some other non-IE4 systems that had
troubles similar to yours.  In other words, I think IE4 may install some
registry stuff that is necessary for Pine's registry sniffing to work
right.  

I suspect that if you enter the URL in the Windows "Start/Run" dialog box,
it will fail with the same kinds of errors.  (Normally on the Windows 
systems I use, you can just enter "http://whatever" in the "Run" dialog
box, and that will automatically fire up the default browser.)

You can also experiment with the explicit browser path variable in the
pinerc...

-teg