Subject: Problem being faced while using PINE - Urgent

From: Sanjay_Gogia <[email-masked]>
Date: Wed, 9 Sep 1998 18:31:08 +0530 (IST)

Hi There,

I am working for Hughes Software Systems Ltd. , INDIA

I am facing the following problem in pine.
While working on pine for 20-30 minutes I start getting 
error messages mentioned below.

First message says -  
------------------

[Unexpected changes to mailbox (try restarting): NE (MDS-CDR)

After a few minutes of this the second message comes as below-
-------------------------------------------------------------

[MAIL FOLDER "INBOX" CLOSED DUE TO ACCESS ERROR]

UNIX SETUP (HP-UX and SUN SOLARIS) 
-----------

The mail directory is mounted from the MAIL server on to all
other UNIX servers. From this directory pine is accessing the 
mails (INBOX) .

I have already tried the following:-
----------------------------------
1. I have tried reconfiguring PINE . 
2. I have removed the .pinerc and created a new one. 
3. Tried accessing pine from different servers.
4. The new configuration that I have saved is equivalent to
   that of a user who has no problem with pine.
5. I have tried creating a new INBOX

None of the above has been able to sort the problem out.

No other user is facing this problem (I have tried on servers from
which they are accessing pine but to no avail)

Please send me a solution for the above problems .
I shall be awaiting for your response.

Regards,

Sanjay Gogia
MIS

===================================================================

ERROR DUMP IS SHOWN BELOW
==========================

THIS MESSAGE CAME FIRST - UNEXPECTED CHANGES TO MAILBOX
(EXACT ERROR DUMP PASTED BELOW)
------------------------------------------------------
                                                                         
+ N  18 Sep  9 Anuj_Mathur           (766) Meeting                              
+ N  19 Sep  9 Anuj_Mathur           (770) ISO tree reg num for GDMO            

     [Unexpected changes to mailbox (try restarting): NE (MDS-CDR).

=======================================================================
AFTER A FEW MINUTES I GOT THE BELOW MENTIONED ERROR MESSAGE
- [MAIL FOLDER "INBOX" CLOSED DUE TO ACCESS ERROR]

+ N  18 Sep  9 Anuj_Mathur           (766) Meeting                              
+ N  19 Sep  9 Anuj_Mathur           (770) ISO tree reg num for GDMO            
                [MAIL FOLDER "INBOX" CLOSED DUE TO ACCESS ERROR]

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From: "Ed Greshko" <[email-masked]>
Date: Wed, 9 Sep 1998 20:36:22 +0800

It sounds like another process is accessing your mailbox.

Do you run "xbiff" or any background process to check for newmail or report
on the status of your mailbox?  Do you have a POP or IMAP UA running on some
other machine?  Is there a zombie pine process running on one of the
machines under your uid?

BTW, you are running a really old version of pine!  Pine is now at 4.03.  An
upgrade is strongly advised.

Regards,
Ed

> -----Original Message-----
> From: [email-masked]
> [mailto:[email-masked]]On Behalf Of Sanjay_Gogia
> Sent: Wednesday, September 09, 1998 9:01 PM
> To: Pine Discussion Forum
> Subject: Problem being faced while using PINE - Urgent
>
>
>
> Hi There,
>

---

From: Sanjay_Gogia <[email-masked]>
Date: Wed, 9 Sep 1998 19:59:40 +0530 (IST)

Hi,

Thanks for the prompt reply.

I have checked up on all servers , but no other session is active.
We are not running xbiff for checking up the newmail. From the
info that I have been able to gather pine is keeping a tab on
the inbox modification time and informing of new mails.
The POP server is on the mail server itself , and I am not using
POP for accessing mails. Additionally no zombie process is also 
not assigned to my UID. BTW the systems on which I access PINE 
have been rebooted.
(The mail directory in the servers is /usr/mail which is NFS
mounted from the mail server)

Thanks for the advice for upgrading PINE. But till the time we are 
unable to implement it , I would request you if you could give me
a solution to the problem that I am presently facing.

Regards,

Sanjay Gogia
MIS

---

From: "Ed Greshko" <[email-masked]>
Date: Wed, 9 Sep 1998 22:04:45 +0800

> Thanks for the prompt reply.

No good movies on in Taiwan tonight.  My wife is working.  And my cat
is.....well a cat.

> a solution to the problem that I am presently facing.

I will *attempt* to help you.  I don't have any pre-packaged solutions on my
desk here at home.

Do you get more emails than your co-workers?  When did this start happening?
How many others are using pine?

I have a suspicion that you are the victim of "NFS locking" problems.  i.e.
There are known problems with applications needing/wanting to lock files
which are NFS mounted.  (I'd have to dig through my archives to give a more
accurate discription.)

Would it be possible for you to test this theory by running pine on the
machine which actually holds the inbox?  Or, if the machine holding the
inbox is running an IMAP server can you access your mail via IMAP?

Regards,
Ed

---

From: Sanjay_Gogia <[email-masked]>
Date: Thu, 10 Sep 1998 18:27:28 +0530 (IST)

Hi Edward,

I have tried on the mail server also. But the problem is still
the same. Pine crashes with the same messages I had reported.

Additionally it doesn't appear to be related to NFS locks , as
no stale NFS filehandle is existing - neither for this user nor
for the nfs mounted mail directory.

The number of mails recd. is just 7-8 per day , which is much less
than what other users receive.

Regards,

Sanjay Gogia
MIS