Subject: sending e-mail to a compuserve user

From: [email-masked]
Date: Sun, 16 Mar 1997 21:37:18 -0500 (EST)

I have a compuserve e-mail address as follows-74051.3471.com
I am an AOL user who sent e-mail to the compuserve person and it came back as
unser unknown.  Help.  
What am I not including?
Thank you for your help.

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From: Chip Old <[email-masked]>
Date: Sun, 16 Mar 1997 22:03:24 -0500 (EST)

On Sun, 16 Mar 1997 [email-masked] wrote:

> I have a compuserve e-mail address as follows-74051.3471.com I am an AOL
> user who sent e-mail to the compuserve person and it came back as unser
> unknown.  Help.  What am I not including?  Thank you for your help. 
 
Assuming the original Compuserve user ID is "74051,3471", then the correct
way to address Internet e-mail is "[email-masked]".  (Note that
the comma in the user ID has to be converted to a dot.)
 
If that is what you did, and if Compuserve sent it back with a "user
unknown" error message, that means there is no user known as "74051,3471"
on Compuserve.  You need to get the correct Compuserve user ID by some
other means, then try again.
 
By the way, if you are sending your mail from AOL, then you really should
be asking AOL's tech support staff for assistance.  This is a mailing
list/newsgroup for support of the Pine mail program, not a general e-mail
support group.
 
-------------------------------------------------------------------
Chip Old (Francis E. Old)                  [email-masked]
Administrator, Internetworking Services    Voice:      410-887-6180
Baltimore County Public Library            FAX:        410-887-2091
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