Subject: Re: attachment troubles

From: "[email-masked]" <[email-masked]>
Date: Fri, 27 Sep 1996 14:54:15 -0700

In a related way, can someone help me with saving files to your own PC?  
When I log in to Telis, a menu comes up allowing me to choose Lynx or Pine 
mail.  After I get my mail, and then try to save an email message, it 
asks for my file name and/or path - everything I have tried has failed; I 
am assuming the files are being saved on my ISP, Telis.

Am I supposed to have my own copy of Pine, rather than just logging on to 
their version?  Or is there something in setup that I am missing?
If anyone can answer this I would really appreciate it. 
[email-masked]

On 22 Sep 1996, Carly Elizabeth Hamlett wrote:

> To whomever can help me,
>     I received an email with an attachment that I cannot read. I did as
> the directions suggested and saved them as files but cannot access those
> files (i.e. cannot even find them now).
>   If you could send me any information, I would greatly appreciate it.
>  
> 				Carly Hamlett
> 				[email-masked]
> 				 
> 
> 
>

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From: Ed Greshko <[email-masked]>
Date: Thu, 3 Oct 1996 07:19:13 +0800 ()

> am assuming the files are being saved on my ISP, Telis.

	From your message header:

Message-ID: <Pine.SOL.3.91........

	That your are running pine3.91 under Solaris.  (A U*IX OS).
In that case, you are correct.  The "save" command will cause the message
to be saved on the ISP's machine (a SUN).

	Please go to setup/config and learn about the:

upload-command           = <No Value Set>                             
upload-command-prefix    = <No Value Set>                            
download-command         = <No Value Set>                           
download-command-prefix  = <No Value Set>

	variables.  These will be the key to your uploading and
downloading the saved/exported messages to your PC.

	Regards,

		Ed

-----
Edward M. Greshko                  Technical Manager, Electronic Commerce
                                   Control Data Asia/Pacific Region
Voice: +886-2-715-2222 x287        6/F, 131 Nanking East Road, Section 3
FAX  : +886-2-712-9197             Taipei, Taiwan R.O.C

---

From: Kathleen <[email-masked]>
Date: Wed, 02 Oct 1996 22:22:06 -0700

Ed Greshko wrote:
> FAX  : +886-2-712-9197             Taipei, Taiwan R.O.CEd,

Thanks for the reply!

I have already done what you suggested, but I did not have any success, 
probably because I don't know what to put in as the download command 
values; I tried local, and home and my local path, either c:\ or the 
current directory I am using (which is the comm program) I get a message 
saying I cannot use a colon, or it just doesn't work.  I thought it was a 
UNIX command I needed, but I looked through UNIX for dummies and couldn't 
find the answer.  I guess the question is too basic even for that book :)

I am setting up email and the Lynx browser for a friend of mine who is 
blind.  He needs to keep a DOS interface for his braille reader, and 
wants to download his messages so he can put them into his WordPerfect.  
I have tried downloading PINE and switching to it after I use the comm 
program to dial up and connect, but that didn't work either.  I really 
appreciate any help you can give me about this (I also tried the PINE 
mail newsgroup).

Kathleen

---

From: Ed Greshko <[email-masked]>
Date: Thu, 3 Oct 1996 17:31:38 +0800 (GMT)

> find the answer.  I guess the question is too basic even for that book :)

	Well, your situation is best handled by your local helpdesk.
I say this since we are not aware of your environment.  We don't know
what comm SW you are using and we don't know what protocol you are using.
(xmodem, zmodem, kermit, etc)

	Sorry to leave you hanging in the wind....but if you describe
you enivrionment fully there are plenty of folks on this group with
experience in this area.  (Much more so than me...)

	Regards,

		Ed

--

---

From: Kathleen <[email-masked]>
Date: Sat, 05 Oct 1996 21:13:37 -0700

> experience in this area.  (Much more so than me...)

Our provider is Telis, the California State Telemation Project; it is the 
only provider for our rural mountain area that is not long distance.  
However, they do not offer any DOS support, only Windows.  I have tried, 
and so have they, but there doesn't seem to be anyone there that 
understands this problem.  When I dial in with Procomm, I choose VT100 or 
telnet connection.  Either one gives us the Lynx or PINE choice and 
that's all.

I see other postings related to this, but I have not been able to find 
any answers so far here, or at the PINE site in Kansas.  Can part of the 
problem be the version is 3.91?  The variables Ed mentioned for 
upload/download are not available in my config screen.
Don't students use their own computers at Universities and run into this 
problem?
Kathleen