Subject: Re: Help Me Please

From: Paul O Bartlett <[email-masked]>
Date: Sun, 14 Jul 1996 18:16:22 -0400

On Sun, 14 Jul 1996, Susan Cavanaugh wrote:

> My friend sent me a file via e-mail, but
> how do I save it to my C: drive?

    Sorry, but you need to supply MUCH more technical information
before anyone can realistically offer you some assistance.  What
version of Pine are you using?  What kind of computer system is Pine
running on?  What operating system?  What version?  What kind of
computer is your "C:" drive on?  What operating system (and version) 
is it running?  What telecommunications software are you using between
your computer and the one Pine is running one?  What file transfer
protocols are available on each computer?

    It may not actually be necessary to know the answers to every one
of these questions, but we have to know a *little* more about your
setup before we can help you, because there are simply too many
combinations out there to make a blanket answer to your question.  
If you are at an educational institution or purchasing access from a
commercial provider, there may be some sort of help desk or information
center who can help you faster.  Regrettably, many new users want to
know "How do I do X" without realizing that sometimes, like it or not,
a minimum of background technical information is necessary before the
question can be answered.

Paul                             <[email-masked]>
----------------------------------------------------------
Paul O. Bartlett, P.O. Box 857, Vienna, VA 22183-0857, USA
Finger, keyserver, or WWW for PGP 2.6.2 public key 
Home Page:  URL: http://www.access.digex.net/~pobart

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From: Susan Cavanaugh <[email-masked]>
Date: Sun, 14 Jul 1996 01:50:13 -0500