Subject: fail to send E-mail to China

From: Nong He <[email-masked]>
Date: Wed, 19 Jul 1995 09:35:09 -0500

I can get a E-mail messege from P.R.China but I can not send a messege to 
P.R.China. Is there any one know what the problem is?  

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 Nong He		[email-masked]
         University of Texas Medical Branch, Galveston
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From: [email-masked] (Mark A. Stevens MD)
Date: 19 Jul 1995 21:15:40 GMT

Nong He ([email-masked]) wrote:
: 
: I can get a E-mail messege from P.R.China but I can not send a messege to 
: P.R.China. Is there any one know what the problem is?  

There's no way to tell what the problem is from this information.

How do you know the email didn't get through? Unsuccessful mail usually
results in some sort of error message or bounced mail, which contains
information about what went wrong. Read the failure message and see if
that helps. 

How do you know the email address to which you are trying to send is
valid? Merely responding to the message doesn't always work, since some
email software is incorrectly configured (I recently had the problem of
getting email from a friend at an Air Force base to which I couldn't reply
- his sysop had set up the software so the return address was incorrect). 

If you post a copy of the error message you got (feel free to change the 
email address to x's if you prefer) I'll see if it makes sense to me.

-- 
       Mark A. Stevens, M.D.           Assistant Professor of Psychiatry
University of Texas Medical Branch  |  Director, Psychiatric Emergency Svc
     Galveston, TX  77555-0428      |  Mail: [email-masked]
                <URL:http://shrinkatron.utmb.edu/~mstevens>

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From: Paul O Bartlett <[email-masked]>
Date: Wed, 19 Jul 1995 21:25:13 -0400

On Wed, 19 Jul 1995, Nong He wrote:

| I can get a E-mail messege from P.R.China but I can not send a messege to 
| P.R.China. Is there any one know what the problem is?  

    Several years ago, when I worked at a US Army installation, I had 
what sounds like a similar problem.  I could send an email from my 
CompuServe account to my Army account, but could not send from my Army 
account back to CompuServe.  It turned out that the difficulty was that 
the software on the Army computer could not resolve the @compuserve.com 
address correctly into the appropriate numeric domain address simply 
because @compuserve.com was not loaded into the address tables.  I do 
not know that this is your case, but you might check with your system 
administrator whether your system can successfully resolve a P.R.C. 
written address into the correct numeric domain address.

Paul
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Paul O. Bartlett         <[email-masked]>
P. O. Box 857     Vienna, VA 22183-0857     U.S.A.
Finger, keyserver, or email for PGP 2.6 public key
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